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Returns & Refunds Policy

We’re sure you will love our products, but If you need to return/refund an item, we’re here to help:

Simply contact us on info@gelicity.com and return the product with all original packaging along with the order confirmation email, within 14 days of the date you purchased the product, and we’ll exchange it or offer a refund based upon the original payment method. In addition, please note the following:

We reserve the right to refuse a refund if conditions are not met.

Refunds are not available on sale items.

We do not cover shipping costs for returns.

After the 14-day period we can only offer store credit.

To enquire about an exchange please email info@gelicity.com

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